Top Tip, if you're not aware already.ALWAYS go direct to the Super Top Honcho/ette, the Group MD/CEO/Whatever.Don't muck around with "Customer Services" / "Complaints" / Various "Managers" and their ilk who are invariably a fob you off waste of time, don't pussyfoot around, just go straight to the VERY top, it HAS to be dealt with then. In this case I would seriously email Branson, as I have done in the past. A pretty swift & satisfactory conclusion was had. 👍
Rosco White ● 1189d