TFL may think this route is a "major improvement" but for those needing to get to the Central Mid, Asda or Chiswick, it is a total disaster. Heidi Alexander perhaps should check out Press Releases before she puts her name to them, the people of West Acton are very upset. Geoff Hobbs TfL who was responsible for these route changes was well respected when he was in charge of TfL Rail, but he obviously does not understand the demographics and usage of Outer London buses.There is nowhere suitable for passengers from the new 218 to change onto the new 440 route to get to Asda or the Central Mid, there is no shelter or benches and returning there is a very narrow pavement and a small shelter which is used by those getting off the Central Line, and buses 260, 266, 487, 440 and now the 218.https://www.google.com/…/data=!3m7!1e1!3m5!1s5rQyIaQTRnjOLc…Going south, it is an extended roundabout route to get to Sainsbury’s and Chiswick High Road.Ealing Council half heartedly objected to the new routes, saying the “people could always change buses”? The men in the Transport Unit are without doubt, young, fit do not travel with buggies, young children, heavy shopping or with their grannies or those with mobility challenges.To be able to empathise with other people’s situations should be a major qualification for working in public transport, sadly this is lacking in the employees of Ealing Council and now TfL, who used to be so very good.
Libby Kemp ● 2406d